Have questions about our products, need assistance with an order, or want to learn more? Reach out to us using any of the methods below.
CUSTOMER SERVICE
For order inquiries, product questions, and general support
Email: [email protected]
Phone: 1-800-SLIMORA (1-800-754-6672)
Hours: Monday-Friday, 9:00 AM - 5:00 PM EST
RETURNS & REFUNDS
For return requests and refund inquiries
Email: [email protected]
Phone: 1-800-SLIMORA
Hours: Monday-Friday, 9:00 AM - 5:00 PM EST
PRIVACY & LEGAL
For privacy concerns and legal inquiries
Email: [email protected]
Legal: [email protected]
Phone: 1-800-SLIMORA
Contact Form
Fill out the form below and we'll get back to you as soon as possible. Response time is typically within 24-48 hours during business days.
Frequently Asked Questions
Before contacting us, you might find the answer to your question in our FAQ section.
Business Hours
Our customer service team is available:
- Monday - Friday: 9:00 AM - 5:00 PM EST
- Saturday: Closed
- Sunday: Closed
- Holidays: Closed on major U.S. holidays
Emails sent outside business hours will be responded to on the next business day.
Mailing Address
Slimora Customer Service
[Company Address Placeholder]
[City, State ZIP Code]
Note: Please do not send product returns to this address without first obtaining a Return Authorization number. See our Return Policy for details.
Response Times
We aim to respond to all inquiries promptly:
- Email: Within 24-48 hours during business days
- Phone: Immediate assistance during business hours
- Returns: Return authorization typically provided within 24 hours